Welcome to support forum
Feel free to post any questions you have about using the site, verification, technical support, bugs, suggestions, etc. We are here to help! :)
I got a notification my profile is incomplete... (it's not)
5 year(s) ago • 701 views • 11 replies
Black belt 3rd degreeVerified
5 year(s) ago
Hi guys,
I got a notification that my profile is incomplete.
But it's not.
For the life of me, I can't figure out what's missing.
Help :)
I got a notification that my profile is incomplete.
But it's not.
For the life of me, I can't figure out what's missing.
Help :)
Blue beltVerified
5 year(s) ago
That's weird. Mine says my rank was confirmed by my instructor in one place but not in another. Yours says your promotion history is not filled out, but it clearly is.
Black belt 4th degreeVerified
PinkVerifiedPlanet Earth
5 year(s) ago
Small bug slipped through today, everything should be ok again. Apologize for that; we're doing a ton of work behind the scenes at the moment :)
Blue beltVerified
5 year(s) ago
My profile got that notification too. And my belt verification status go 'pending' too.
Black beltVerified
5 year(s) ago
Got the same problem for my Luta Livre belt. It was all checked and ready and now I got a notification that my belt history is not correct. But I filled out everything, and it worked before.
Black belt 4th degreeVerified
5 year(s) ago
Got the same problem for my Luta Livre belt. It was all checked and ready and now I got a notification that my belt history is not correct. But I filled out everything, and it worked before.
We recently (a few days ago) implemented a check that "promoted by" field must be filled out on every belt in order for the promotion history to be considered complete. You did not put anything in that field for your blue belt, that's why you got that notification.
One could argue that this check should have been implemented long ago, but some things slip now and then :)
One could argue that this check should have been implemented long ago, but some things slip now and then :)

Black beltVerified
5 year(s) ago
We recently (a few days ago) implemented a check that 'promoted by' field must be filled out on every belt in order for the promotion history to be considered complete. You did not put anything in that field for your blue belt, that's why you got that notification. One could argue that this check should have been implemented long ago, but some things slip now and then :)
Ah, OK. Thanks :)
Black belt 4th degreeVerified
Black beltVerified
5 year(s) ago
???
Congrats, Dave! :D
(I've been also getting these... also in different languages. I suspect it's just a another bug relating to the page updates.)
(I've been also getting these... also in different languages. I suspect it's just a another bug relating to the page updates.)
Black belt 4th degreeVerified
5 year(s) ago
It's definitely a bug of some sort and I'm hunting it down. Nobody losing any votes or anything from it though :)
Black belt 4th degreeVerified
5 year(s) ago
Oh, I think I found the bug! At least managed to de-verify my own profile a few times :D I implemented a fix, please let me know if it happens again.
No matter what, if it de-verifies by mistake, it will always re-verify next time you reload the profile. Every time a profile page is loaded, all votes and checks are run to get the updated status.
No matter what, if it de-verifies by mistake, it will always re-verify next time you reload the profile. Every time a profile page is loaded, all votes and checks are run to get the updated status.




