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My profile is still not verified despite paying the 5 dollars

2 year(s) ago • 246 views • 8 replies

Roberto Raso
Roberto Raso
Blue beltPending3 forum posts20/200
2 year(s) ago
Hello team,
After a week, my profile is still not verified after paying the 5 dollars. Could you please do something about?
I have sent several mails but I didn't receive any answer about.
Thanks!
R. David Gonzalez
R. David Gonzalez
Black belt 4th degreeVerified4764 forum posts34325/1000
2 year(s) ago
Did you submit everything required?
Please take a minute to check out the FAQ on setting up a profile to ensure you did not miss a step.


John A. Byrne
John A. Byrne
Black beltVerified1013 forum posts6370/1000
2 year(s) ago
Hello team, After a week, my profile is still not verified after paying the 5 dollars. Could you please do something about? I have sent several mails but I didn't receive any answer about. Thanks!
Your profile says your Identity hasn't been confirmed. Somethings to speed that along, paying via CC (I think the charge is $2 USD) as well as making sure you have a pic of you with the beltchecker ID - this is the step a lot of folks miss.

https://s3.amazonaws.com/[...]syZ%2BU%3D

I made this PDF for my school and it walks you thru all the steps etc.
Edited 2 year(s) ago
Roberto Raso
Roberto RasoOP
Blue beltPending3 forum posts20/200
2 year(s) ago
Your profile says your Identity hasn't been confirmed. Somethings to speed that along, paying via CC (I think the charge is $2 USD) as well as making sure you have a pic of you with the beltchecker ID - this is the step a lot of folks miss. https://s3.amazonaws.com/[...]syZ%2BU%3D I made this PDF for my school and it walks you thru all the steps etc.
Hello John,

That's the issue. I have paid already the 5$! And I have even received the confirmation from beltchecker! I did everything requested, I only want my profile confirmed or at least have my money back.
Thanks
Christian Graugart
Christian Graugart
Black belt 4th degreeVerified4323 forum posts39320/1000
2 year(s) ago
Hey there! It looks like you verified your name with a payment in the name of "Roberto Roberto" and then after it was verified, you changed it to "Roberto Raso". So after it was changed, the verification of course resets and you have to verify the new one.

Use the document upload to verify your new name that way, it is free and we'll get through them at least once a day 🙂
Roberto Raso
Roberto RasoOP
Blue beltPending3 forum posts20/200
2 year(s) ago
Hey there! It looks like you verified your name with a payment in the name of 'Roberto Roberto' and then after it was verified, you changed it to 'Roberto Raso'. So after it was changed, the verification of course resets and you have to verify the new one. Use the document upload to verify your new name that way, it is free and we'll get through them at least once a day 🙂
Hi Christian,

The thing is my name is not Roberto Roberto and even in the card is written Roberto Raso so there was a mistake in the uploading (can send a picture to prove it).
I tried to verify with the documents but they have been rejected 6 times 😅every time I uploaded them they were looking empty (at least according to admin comment).
I just uploaded them one more time, if it doesn't work can I send them via mail?
Thanks!
Roberto
Edited 2 year(s) ago

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