Did you add your Smoothcomp ID in Beltchecker and also the other way around; your Beltchecker ID in Smoothcomp?

Yup. I've tried deleting one and adding the other first and vice versa. I reached out to them and they just said to delete and try again. Same thing. Thanks for looking into this!

Did you add your Smoothcomp ID in Beltchecker and also the other way around; your Beltchecker ID in Smoothcomp?

Really sorry for the stupid question, but where do I put the Smoothcomp ID on Beltchecker?

Edit Profile => Show Menu (if on mobile) => Social media and other sites If you're on a laptop or desktop then I believe the list of profile editing options automatically populates on the left.

Mine still had this issue - removing and re-adding the account resolved the issue though. If you're still seeing this, or if you have multiple accounts 'waiting for sync', try to remove them all and re-add Beltchecker.