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Can’t post pictures to verify my belt…
10 month(s) ago • 894 views • 18 replies
BCPurple beltVerified
10 month(s) ago
It won’t let me post pictures to the verification portal anymore.
I didn’t have any issues when I promoted to blue belt. But no matter what I do, I can’t get my purple belt stuff to show up.
I didn’t have any issues when I promoted to blue belt. But no matter what I do, I can’t get my purple belt stuff to show up.
BCPurple beltVerified
10 month(s) ago
Attached
CGBlack belt 4th degreeVerified
10 month(s) ago
It won’t let me post pictures to the verification portal anymore. I didn’t have any issues when I promoted to blue belt. But no matter what I do, I can’t get my purple belt stuff to show up.
When you say "it won't let you", can you please describe in a bit more detail what is happening? What exactly is it that doesn't work, do you get an error, or what happens?
PRBlack beltVerifiedPanama
10 month(s) ago
I had a similar issue a couple of weeks ago.
I realized the limit is 3 pictures per belt but there were 4 slots visible to upload. I was using the bottom one and when I clicked for upload the page reloaded but nothing was there. I then used the first and it worked.
I am using an iPhone 16 max pro, iOS 26.0.1., safari.
And while I got Christian’s attention, I’m the app ( downloaded via bookmark ) clicking on people’s profile half of the time does nothing. If I immediately go to safari and click it works flawlessly
I realized the limit is 3 pictures per belt but there were 4 slots visible to upload. I was using the bottom one and when I clicked for upload the page reloaded but nothing was there. I then used the first and it worked.
I am using an iPhone 16 max pro, iOS 26.0.1., safari.
And while I got Christian’s attention, I’m the app ( downloaded via bookmark ) clicking on people’s profile half of the time does nothing. If I immediately go to safari and click it works flawlessly
TMBlack belt 1st degreeVerified
10 month(s) ago
I had this as well it duplicated a pic from my first degree to my blackberry promotion, I fixed it and it took a day or two to show up, it's there now though
CMBlack belt 1st degreeVerified
9 month(s) ago
Same. I got promoted to 1st degree black belt this week and tried to upload a photo but it says 'error occurred'.
OHBlack belt 1st degreeVerified
9 month(s) ago
one of our student was promoted this week-end and when he updated his profile, all his history disapeared and now he is a white belt
https://www.beltchecker.c[...]hp?id=1969
my notifications history show that he actually upgraded to black belt fist
he say to me having wrote to the webmaster
https://www.beltchecker.c[...]hp?id=1969
my notifications history show that he actually upgraded to black belt fist
he say to me having wrote to the webmaster
CGBlack belt 4th degreeVerified
9 month(s) ago
one of our student was promoted this week-end and when he updated his profile, all his history disapeared and now he is a white belt https://www.beltchecker.c[...]hp?id=1969 my notifications history show that he actually upgraded to black belt fist he say to me having wrote to the webmaster
His promotion records are still in the database so they're just not being displayed correctly for some reason. Did some updates to the code the other day which might have affected it. I'll look into those things as soon as possible!
CGBlack belt 4th degreeVerified
9 month(s) ago
one of our student was promoted this week-end and when he updated his profile, all his history disapeared and now he is a white belt https://www.beltchecker.c[...]hp?id=1969 my notifications history show that he actually upgraded to black belt fist he say to me having wrote to the webmaster
Looks like he had maybe accidentally put his black belt information in under the white belt record. This triggered his profile to be marked as white belt and all higher belt records to be disabled. I have manually fixed his records in the database and I am pretty sure it should all be correct now :)
JMBlack beltVerified
9 month(s) ago
When you say "it won't let you", can you please describe in a bit more detail what is happening? What exactly is it that doesn't work, do you get an error, or what happens?
I have this same issue.
When I try to save my black belt, I only get a red pop up saying "an error occured".
Also, a blue line with the letter "i" also appears under the save button.
There doesn't seem to be any info about what the error is.
When I try to save my black belt, I only get a red pop up saying "an error occured".
Also, a blue line with the letter "i" also appears under the save button.
There doesn't seem to be any info about what the error is.
OHBlack belt 1st degreeVerified
9 month(s) ago
Looks like he had maybe accidentally put his black belt information in under the white belt record. This triggered his profile to be marked as white belt and all higher belt records to be disabled. I have manually fixed his records in the database and I am pretty sure it should all be correct now :)
thanks a lot
CMBlack belt 1st degreeVerified
9 month(s) ago
I get same error as Joachim
CMBlack belt 1st degreeVerified
9 month(s) ago
Still having this error when I upload my 1st degree BB promotion
CMBlack belt 1st degreeVerified
CGBlack belt 4th degreeVerified
9 month(s) ago
What format is the image file? Can you try to email it to me on [email protected] ? 🙂
Alternatively try to take a screenshot of it and upload the screenshot instead. Some phones tend to upload difficult format sometimes
Alternatively try to take a screenshot of it and upload the screenshot instead. Some phones tend to upload difficult format sometimes
CMBlack belt 1st degreeVerified
9 month(s) ago
Ok I'll try that, thanks.
CMBlack belt 1st degreeVerified
9 month(s) ago
Changed it to jpg and it's working fine. Thanks!
CGBlack belt 4th degreeVerified
9 month(s) ago
The system is not supposed to accept PNG files but some browsers seem to override this and allow you to upload them anyway, which will create an error.
LPurple beltVerified
8 month(s) ago
Having the same issue when trying to add my promotion to purple belt with two JPG files. I got the "Error occurred" message. I'm a developer (not for BeltChecker), so I opened the console to look for logs and this attached image shows more details.
UPDATE:
I was able to add my promotion to purple belt but without pics. After that was successful, I was able to add one of the JPG files, the other I think may be too large (5.5 MB), but that was not the error I saw in the console. Could be a different issue, or a bug due to the image size. Best of luck!
UPDATE:
I was able to add my promotion to purple belt but without pics. After that was successful, I was able to add one of the JPG files, the other I think may be too large (5.5 MB), but that was not the error I saw in the console. Could be a different issue, or a bug due to the image size. Best of luck!
