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help
19 hour(s) ago • 15 views • 1 replies
LBlue beltPending
19 hour(s) ago
I can't upload any pictures through my phone like I tried to change my profile picture and it won't let me upload any pictures and when I try to post pictures of competition and stuff it just won't let me.
WPinkVerifiedPlanet Earth
18 hour(s) ago
Hi @John, sorry about that! Photo uploads work for other members today, so it looks like something specific to your phone. A few details would help us find it:
1. Which phone do you have (iPhone or Android, and which model)?
2. Are you using the Beltchecker app from your home screen, or a browser like Safari or Chrome?
3. When you tap to choose a photo, does the photo picker open at all?
4. If it opens: what happens after you pick a photo? Do you see a preview, an error message, or nothing?
5. Is it a normal photo from your camera roll, or a screenshot, a Live Photo or a photo from another app?
A screenshot of what you see would help a lot too 🙂
1. Which phone do you have (iPhone or Android, and which model)?
2. Are you using the Beltchecker app from your home screen, or a browser like Safari or Chrome?
3. When you tap to choose a photo, does the photo picker open at all?
4. If it opens: what happens after you pick a photo? Do you see a preview, an error message, or nothing?
5. Is it a normal photo from your camera roll, or a screenshot, a Live Photo or a photo from another app?
A screenshot of what you see would help a lot too 🙂
