Welcome to support forum
Feel free to post any questions you have about using the site, verification, technical support, bugs, suggestions, etc. We are here to help! :)
Help & technical support
TFor some reason, my account froze when I was on the site yesterday. It seems to be limited to my wifi here at home, because if I use mobile surfing, it works. ...
SSBeau Bourgeois somehow lost all of his verifications. Not exactly sure what happened but he is legit.
JVI've added stripes several times and never required to re-verify. This time it say that I need to, but I did not change date of belt or who promoted so not sur...
SMAdded a stripe on my account for my purple belt and it removed my verification.
SI changed my academy name from Bethel Jiu-Jitsu Academy to King's Academy BJJ and now I cannot manage my academy. Additionally, some areas of my account still ...
ロWas trying to add to my training log, but this popped up. Any solution?
MDWe are having trouble linking my son's judo checker and belt checker to his smoothcomp profile.
KOIs there a way to remove students from an academy? I can reject them, but I can't figure out how to remove them completely.
VMTwo months ago, I was promoted to Brown Belt. I try to record my belt promotion by filling all the available spaces and uploading two new pics and select "Save"...
KOIs there a way to remove old students from an academy? Thanks!
https://www.beltchecker.com/profile.php?id=6749 Listed as white belt with most medals, but lusts higher belt promotion on profile
AMAny chance of a dark mode for the site? So much easier to look at for me.
SEI have my profile pucture turned around now and no matter how it turn it it flips back to a wrong direction. I had this problem with other pictures to on here. ...
DKHey Belt-checker team, As an accident prone practitioner who has had more than their fair share of bumps, bruises and snaps over the years… I was delighted a...
JJWe got one for medals. Now how about one for belts?
RCHi, I have been trying to post in the introduction thread and after I hit post reply it is not showing up, thanks
TATwo buddies of mine when they updated their profiles to add Black Belt degrees, all the votes where they had voted up others disappeared. Do their having vou...
SCould someone please assist me in navigating through the steps to download my academy statistics in a .csv format? Thanks!
BGChildren's profiles shouldn't require full name to be public in the internet. It's unsafe for children. Nick names should be acceptable.
SKI gave my information and credit card
SMHi, I diligently tracked my training on a different app that allowed me to export that history in csv format. Is there a way to import that history into the tr...
AFHello everyone. I have already entered the date I was promoted to blue belt which has already been verified by the community some time ago. I just got my ...
VHReceiving error message when trying to add picture to profile gallery (there is now four pictures there) ?
OHI just ordered one package Would like to know if it's possible to get 2 small one instead of 1 big and 1 small? As a small man, big patches takes all my bac...
ALAnyone else in software development? I work with some great developers who would love to enhance this site in their free time. Is it open source? How can we h...
TRAm I the only one who has their profile picture sideways? I'm talking about the little picture inside a circle. The big picture (no pun intended) seems to be al...
JFCan we add a secondary academy to our profile? If not why can’t we make that an option?
JBWondering if anyone can tell me why, after being verified for the past year, that I no long have votes or verified history?? Like... this makes no sense to m...
TMThe coach names are: Johannes Richter, Edward Rückert, Antonio Russo Whenever I type that into "add a new coach"-field, it says, that you are only allowed to...
ORI know verification generally resets back to zero if you update your promotion history, but will it do that if I just add an image to one of the promotions?
