Welcome to support forum
Feel free to post any questions you have about using the site, verification, technical support, bugs, suggestions, etc. We are here to help! :)
Help & technical support
TSQuestion: how to claim an academy when all qualifications are met. The page is telling me I need 3 students above blue belt and I currently have 8 registrat...
RWIs it possible to use my middle name as my "first name" and still pass verification? I don't use my first name for anything except official documents. No one ad...
AJTwo things I've noticed since the new update. 1. I can't find the option to check students into a class. 2. I seem to have lost administrator privileges, alt...
BFI created a profile.and got verified, but accidentally got locked out during the server overload and tried to reuse my verification email to unlock my account a...
NWWell this is awkward. I *may* be a new black belt in Jiu Jitsu but Iām still a white belt in using belt checker. I just looked in my email and it appears that a...
FHHeyo, haven't checked yet if this a common bug with the latest update, but I receive a 403 and a syntax error when I'm trying to update my promotion history....
RHAfter the new update I can no longer update my academy. Is it a bug?
JAI noticed a new feature added after BC2.0 went live, the color circles. it doesn't appear to be linked to a profile's completeness nor ability to be voted on ...
LI changed it, but I'm pretty annoyed by it. My photo was just me and you could clearly see my face, but I guess I was turned a little too far to the side? It w...
NDI am reaching out regarding an issue I encountered while attempting to complete the payment for my profile verification on your website. Each time I try to proc...
DHWhen I share my profile link on my gym's website, the link goes to the logged out homepage. Is there any way to make my profile viewable without having to creat...
Hi, can the mods delete this account? Thanks in advance.
ADHey, is the promoter search live already? I edited my profile to add I am available for superfights but when I do a search I see zero results. How does it wor...
BRQuestion, Iām Brian Rose and I own Total Defense Martial Arts . Recently we had belt tests and I have to get one of my guys recertified, He is Already certified...
![Slideyfoot [jun]](userimg/av240_5e25cf311adfd.jpg){kind=small}
SJThere have been loooooads, so I assume you're testing something? Or are other people not getting them? ;)
WI locked the old bug reports thread as it got a bit long. If you encounter any errors or bugs on the site, feel free to post them here and I'll take a look at t...
KI added to my description under my profile and now I have lost all my votes and have to verify my name again. Please spare me this time consuming task.
KI decided to add info at the description under my profile and now I lost all my votes and my verification af name and belt is pending. Please don't make me do t...
SHave been a black belt for six years?
MIf I am approved for my 3rd degree on my black belt by belt checker, will IBJJF recognize/allow me to sign off on my students to compete in IBJJF?
BMWould it be possible to change "popular upcoming events" to simply, "upcoming events", and just list the events in chronological order? I'm not expecting to...
JIn "Profiles needing more votes to verify", more and more abandoned profiles are accumulated, which buries the ones with newly added evidence. All also seem to ...
SJI ordered my belt checker ID card and certificate some months ago and received the notification that the order had shipped. I received the ID card but havenāt r...
JCMaybe I'm just blind and have looked right over it, but where is the button to change my password? I get a security warning that it's been compromised every ti...
SEIs there an (maybe hidden) option to administrate friendship-list? Aside the point that this function has no special advantages in my eyes, would it be good to...
SJSorry guys. I wanted to add info to my profile and mustāve done something to lose verification. Now I see that I am being asked to pay another verification fee....
RRHello team, After a week, my profile is still not verified after paying the 5 dollars. Could you please do something about? I have sent several mails but I di...
MRHow can I approve a promotion of a student of mine?
RDHello, I have a question. I had a graduation over the weekend and changed my belt in profile. I didn't have any stripes set, but my profile shows two stripes. ...
JDHello All, Not sure if I have done something wrong in setting up my profile or if it just takes time. My coach has verified my blue belt promotion yet it ...
