Welcome to support forum
Feel free to post any questions you have about using the site, verification, technical support, bugs, suggestions, etc. We are here to help! :)
Help & technical support
DYMy professor just completed his profile. Please give it a look and help get him verified. Thanks https://www.beltchecker.com/profile.php?id=54003
BMI've been keeping my eye on the "Upcoming Events" scrolling feed thing on my home page for the past few days and it seems to never show my event coming up in Ma...
ALI am trying to get this completed, but I can't get past the 'I have started training' White to Blue promotion, and it's hanging up on the calendar date. I used...
JBHelp would be appreciated. Thanks.
VI have submitted my profile photo in the proper orientation 5 times. Each time it is uploaded sideways. Is there no one on the back end that can rotate my photo...
ØKI tried adding a link to an Instagram video instead of a YouTube video on our academy page. Now the video doesn't work and I'm not able to remove it either. It ...
WThere was a known bug in these that I finally got around fixing. They should now show correct training amount per week. Sorry about that!
PZI've noticed that there is an "Instructional Videos" section on the main page. I've clicked on it and I could find my name on the list of the instructors but I ...
STSomehow my last two promotion dates are the same and both incorrect. Anyone know how to resolve this?
JBoth on phone and PC right now, nothing happened when I pressed the vote button on a specific profile (Simon Wolf), but no problems to vote on other profiles. ...
DGI’m experiencing an issue with my profile updates. When I update the “Promoted By” section, it correctly shows Jay Pages on my end and saves without any errors....
SANon riesco a registrare nuove medaglie
MW“I have already received multiple verification votes (visible in activity feed), but my black belt verification still shows 0/1000 points. Could you please sync...
SEWhat are the guidelines for kids making profiles on beltchecker. Is there a special type of kids profile or anything important to know about before kids from th...
CCMy head instructor and another black belt promoted me, but my profile doesn't show it. Is it because I have 2 promoting instructors? Not a big deal, but my slig...
DIs it possible to add our youth dojo (as an academy) to belt checker? Because I can not add verified blue belts as students (kids dont follow the adult belt sys...
UMI’ve tried three or four times now to add that I just got my brown belt December 15 and it keeps coming up with*around my instructor, who isn’t registered on th...
EV
MAHello, I don't have any colour belt certificates. I only have my black belt certificates. How do I verify my history without them?
BCIt won’t let me post pictures to the verification portal anymore. I didn’t have any issues when I promoted to blue belt. But no matter what I do, I can’t get...
DNHow do you add stripes to your profile on this app?
PWWhy is it that when I changed my photo my black belt is now unverified? When it was already verified previously? That does not make sense. Please, can someone h...
JDoes anyone know who to talk to about being double charged for something on this page?
TGDoes adding stripes require a rank to be re-verified? Thanks in advance
PJI ordered my certificate through belt checker about eight months ago, and I still have not received it and I paid for it. There is no general contact number or ...
MRI have a transgender friend who would like to participate in the Beltchecker community, but his user profile is displaying his legal name, which isn't good. How...
TMAnyone else automatically promoted and then lose verification? I was auto promoted so I added the data and still won't come back?
HSCan someone please help me? I’ve been trying to get my identity verified by sending a photo with the handwritten note as requested, but it keeps getting reject...
TRI'm hoping this is the right place to post errors like this. I'm using the latest version of firefox. Steps to repeat, delete a picture from the Gallery on your...
AWDear Technical Support I tryed many times to verify my Account and Picture but doesn't accept it! Please let me know what I do wrong or missing! I running out...
